abd99's Privacy Policy

Introduction

abd99 is a trusted online gaming platform in Bangladesh. By using our website abd99.cam, you are considered to have accepted the terms of this privacy policy. This policy explains how abd99 collects, stores, processes, and keeps users' personal information secure.

We believe your privacy is a fundamental right. That is why abd99 always gives the highest priority to protecting your personal information. If this privacy policy changes, we will notify you accordingly.

1. What Information We Collect

When you create an account and use our services at abd99, we may collect the following types of information:

• Identity Information: Full name, date of birth, national identity card number (for KYC verification).
• Contact Information: Email address and other means of contact.
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers — used solely for processing transactions.
• Transaction Information: Deposit, withdrawal, and betting history.
• Technical Information: IP address, browser type, device information, cookie data, and login times.
• Usage Information: Which pages were visited on the site, how long you stayed, and which games were played.

2. Methods of Data Collection

We collect information in the following ways:

• Directly Provided: When you register an account, update your profile, or contact our support team.
• Automated Collection: Through cookies, pixel tags, and site analytics tools.
• Third Parties: Transaction confirmation information from payment providers (bKash, Nagad, Rocket, Upay).
• KYC Verification Process: Verification of required documents to confirm age and identity.

3. Purpose of Using Information

abd99 uses the collected information for the following purposes:

• Account management and identity verification.
• Processing financial transactions and completing deposits and withdrawals smoothly.
• Ensuring platform security and preventing fraudulent activity.
• Customizing services to improve the user experience.
• Providing information about bonuses, promotions, and VIP benefits.
• Ensuring responsible gaming and identifying problematic behavior.
• Meeting legal and regulatory obligations.
• Resolving issues by the support team.

4. Data Storage and Security

abd99 uses industry-standard technology to protect your personal information. Our security measures include:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Limited Access: Only authorized staff can access the necessary information.
• Regular Audits: System security is regularly tested and reviewed.
• Data Backup: Regular backups are taken on secure servers.

If any issue arises regarding data security, we will notify you as quickly as possible.

5. Sharing Information with Third Parties

abd99 never sells or rents your personal information. However, information may be shared in the following limited circumstances:

• Payment Providers: bKash, Nagad, Rocket, and Upay — only the information necessary to complete transactions.
• Technology Partners: Gaming software providers such as Pragmatic Play, Evolution Gaming — for service operation.
• Legal Requirements: In response to a lawful request from law enforcement agencies or a court order.
• Fraud Prevention: To relevant agencies for investigating suspicious activity.

Any third party is required to comply with our strict privacy standards.

6. Cookie Policy

Cookies are used on the abd99 website to improve the user experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Essential for the site's core functionality — maintaining login sessions.
• Functionality Cookies: To remember your preferences such as language or display settings.
• Analytics Cookies: For monitoring and improving site performance.

You can control cookies from your browser settings, but disabling certain cookies may affect the site's functionality.

7. Data Retention Period

abd99 retains your personal information only for as long as it is needed. Specific periods are noted below:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for up to five years for legal purposes.
• Transaction records: Financial transaction records are retained for long-term audit purposes.
• Marketing data: Deleted immediately when you unsubscribe.

8. User Rights

As a user of abd99, you have the following rights:

• Right of Access: You may request to view the information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: Subject to meeting certain conditions, you may request deletion of your information.
• Right to Restrict Processing: In certain circumstances, you may limit the processing of your information.
• Right to Portability: You may request your information in a structured format.
• Right to Object: You may object to your information being used for specific purposes.

To exercise these rights, please contact our support team.

9. Child Protection

abd99 is strictly a platform for users aged 21 and above. We do not knowingly collect any personal information from minors. Age is verified at the time of account registration. If we learn that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.

10. International Data Transfers

abd99's servers and technology infrastructure may be located in multiple countries. If your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place in the relevant country. All international transfers are governed by our security standards.

11. Marketing Communications

If you have consented to receive our promotional emails or messages, we will inform you about new bonus offers, promotions, and tournaments. An option to unsubscribe will be included in every message. Unsubscribing will stop marketing messages, but important account-related messages will continue.

12. Policy Changes

abd99 may update this privacy policy from time to time. If any significant change is made, we will:

• Publish a notice in a prominent place on the website.
• Notify registered users by email.
• Record the date of the change at the top of the page as "Last Updated".

Continuing to use the site after a change indicates that you have accepted the new policy.

13. Responsible Gaming and Data Protection

abd99 gives the highest importance to responsible gaming. We analyze information about your gaming behavior in order to identify potentially problematic patterns. This information is used solely for your protection and is not shared for any commercial purpose. To learn more about responsible gaming, visit our Responsible Gaming page.