abd99 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the abd99 website and related services ("Platform"). By registering on or continuing to use this Platform, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using this Platform.

Acceptance of Terms

By accessing or using the abd99 platform, you confirm that you have read and understood these Terms, our Privacy Policy, and our Responsible Gaming guidelines, and that you agree to comply with them. These Terms may change from time to time; continued use of the Platform after any changes will be considered acceptance of the updated Terms.

These Terms form a legally binding agreement between the user and abd99. No third party may claim any rights or benefits under this agreement.

Eligibility and Age Requirement

The following eligibility conditions must be met to use the abd99 platform:

• Age: You must be at least 21 (twenty-one) years old. Use of this Platform by minors is strictly prohibited.
• Identity: All information you provide must be true, accurate, and up to date.
• Single Account: Each individual may operate only one account.
• No Restrictions: You are not subject to any jurisdiction where online gaming is prohibited by law.

abd99 may request age verification documents at any time. Failure to complete verification may result in temporary or permanent account closure.

Account Registration

3.1 Registration Process

To register with abd99, you must provide accurate personal information, including: full name, date of birth, email address, and mobile number. Providing false or incorrect information may result in account cancellation, and abd99 reserves the right to forfeit any deposited funds.

3.2 Password and Security

It is your responsibility to keep your account password secure. You should not share your password with anyone else. You are solely responsible for all activities carried out through your account. If you believe your account security has been compromised, notify our support team immediately.

3.3 KYC Verification

To ensure a safe and transparent service, abd99 may request identity verification documents at any time. Required documents may include: a copy of your National ID (NID), passport, or driving licence. Withdrawals may be held until verification is complete.

Deposits and Withdrawals

4.1 Deposit Terms

The following payment methods are accepted for depositing funds at abd99: bKash, Nagad, Rocket, Upay.

• Minimum deposit amount: ৳500 (for each method).
• Deposits are generally credited to the account instantly.
• The correct reference number must be used for each transaction.
• Deposits made using third-party accounts or false information are prohibited.

4.2 Withdrawal Terms

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳800.
• Standard processing time: 30 minutes to 3 hours.
• Withdrawals can only be made to the same account used for the deposit.
• Withdrawals may be held if account verification is not complete.
• abd99 reserves the right to suspend withdrawals if fraudulent activity is suspected.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Foreign currency transactions are not accepted.

Bonuses and Promotions

5.1 Welcome Bonus

New members at abd99 have the opportunity to receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 10 times (10x).

5.2 General Bonus Terms

• Accepting a bonus is optional; however, once accepted, withdrawals cannot be made until the wagering requirement is met.
• After receiving a bonus, the wagering requirement must be met within the specified time; otherwise the bonus may be cancelled.
• Attempting to benefit from the same bonus offer more than once may result in account closure.
• abd99 reserves the right to modify, suspend, or cancel any bonus or promotional offer.
• Bonus funds are not directly withdrawable; winnings may be withdrawn after the conditions are met.

5.3 VIP Cashback

Regular players can receive weekly cashback benefits through VIP membership. There are three tiers:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.2% cashback per week.

Tier advancement is based on the player's activity and participation.

Gameplay and Fairness

abd99 is committed to the principle of fair play. All game software used on our platform is developed by trusted game providers such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt, and uses Random Number Generator (RNG) technology.

• Game outcomes are entirely random and not predetermined.
• Winnings obtained due to a software bug or technical error may be voided following verification.
• If an internet connection is lost during play, abd99 will determine the outcome based on its own records.
• Players may contact the support team if they have any complaint about a game.

Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure as well as legal action:

• Creating or operating multiple accounts.
• Registering using a false identity or another person's information.
• Abusing bonuses or engaging in bonus hunting.
• Using the platform for money laundering or illegal financial activities.
• Hacking, software manipulation, or use of automated bots.
• Colluding with other players in an attempt to harm the platform.
• Attempting unauthorised access to abd99's systems or network.
• Creating an account on behalf of or for a minor.

Account Suspension and Closure

8.1 Grounds for Suspension

abd99 may temporarily suspend an account without prior notice in the following circumstances:

• During an ongoing verification process.
• While investigating suspicious activity.
• When required to resolve a technical issue.

8.2 Grounds for Permanent Closure

If prohibited activity is proven, false information has been provided, or the Terms are repeatedly violated, the account will be permanently closed and the balance may be forfeited.

8.3 Self-Closure of Account

Any player may close their account at will. To do so, contact the support team via live chat or email. Before closing your account, please fulfil any applicable wagering requirements and withdraw any eligible balance.

Limitation of Liability

abd99 accepts no responsibility for the following:

• Missed games due to internet disconnection or technical errors.
• Losses caused by faults in third-party software or payment gateways.
• Your account information falling into another person's hands due to your own negligence.
• Unexpected system downtime or periods of maintenance.
• Service interruptions caused by external events (force majeure) such as natural disasters or government orders.

abd99 is always committed to improving its service quality and makes every effort to resolve any issues promptly. If you have a complaint, please let us know through the support channels.

Privacy Policy

Protecting your personal information is our priority. abd99 uses SSL encryption technology to keep all data secure. Your personal information:

• Is used solely for service delivery, verification, and meeting legal obligations.
• Is not sold or rented to third parties.
• May be disclosed under legal order or by direction of a government authority.

For more details, please read our Privacy Policy page.

Responsible Gaming

abd99 believes that gaming is entertainment, not a way to solve problems. We encourage all players to play responsibly. This platform is for people aged 21 and above only.

To help you stay in control of your gaming, we offer the following features:

• Set your own self-defined deposit limits.
• Temporary or permanent self-exclusion option.
• Reality check messages.

If you feel you have a problem with gaming, please contact our support team. To learn more, visit our Responsible Gaming page.

Changes to Terms

abd99 reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website. We make efforts to send a notification to your registered email for important changes, however this is not guaranteed.

Continuing to use the platform after any changes means you have accepted the updated terms and conditions. Therefore, it is recommended that you check this page regularly.

Contact

If you have any questions, complaints, or suggestions regarding these terms and conditions, please contact our support team:

• Live Chat: Get direct support in Bengali 24/7.
• Email: [email protected]

Our support team is at your service seven days a week, twenty-four hours a day.