abd99 Responsible Gaming — Your safety is our priority
Gaming should be a source of enjoyment, not worry. abd99 is committed to helping you play safely and mindfully.
Why is Responsible Gaming Important?
Online gaming is a great source of entertainment. But it is enjoyable only when you are aware of your own limits. abd99 believes that every player deserves the right and opportunity to play responsibly.
We want to create an environment where every user can keep their budget, time and emotions in check. Our responsible gaming tools are built to give you that control. Remember — gaming is entertainment, not a way to earn income.
Recognise the Warning Signs
- Spending more money on bets than your budget allows
- Repeatedly trying to play to recover losses
- Hiding gaming from family or friends
- Neglecting work or studies because of gaming
- Feeling restless or anxious when not gaming
- Betting with money meant for essential expenses
Safety Features for You
abd99 offers several effective tools that give you complete control over your gaming experience.
Set Deposit Limits
You can set daily, weekly or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit takes 7 days to apply — this is done for your protection.
Session Time Limits
Decide in advance how long you will play. Once the set time is up, the system will automatically alert you. This helps you keep track of time and avoid long sessions.
Time-Out Feature
If you want to take a break for a few days, use the time-out feature. You can temporarily deactivate your account for anywhere from 24 hours to 30 days. During this time, logging in or placing bets will not be possible.
Self-Exclusion
If you need longer-term support, choose the self-exclusion option. Your account can be closed for 6 months to 5 years or permanently. There is no option to reopen the account while self-exclusion is in effect.
View Betting History
You can view a complete history of all your deposits, withdrawals and bets at any time. Analyse your own gaming patterns and make decisions as needed. Transparency is one of our core principles.
24/7 Support
If you have any concerns about gaming, our Bengali-language support team is by your side seven days a week, twenty-four hours a day. Contact us via live chat — without hesitation, without judgement.
10 Tips for Responsible Gaming
Following these simple guidelines will keep gaming a safe and enjoyable form of entertainment in your life.
Set a Budget in Advance
Decide how much money you will spend in each session beforehand and stay within that limit.
Do Not Try to Recover Losses
If you lose, do not try to win it back by placing bigger bets — this can lead to even greater losses.
Take Regular Breaks
Instead of playing for long stretches at a time, take breaks in between. Get up, walk around and drink some water.
Do Not Bet on Impulse
If you are angry, sad or under stress, stay away from gaming.
Never Play with Borrowed Money
Never bet with money you cannot afford to lose. Use only your entertainment budget.
Let Your Family Know
Talk openly with your loved ones about your gaming habits — this ensures accountability.
Do Not Play Under the Influence of Alcohol
It is difficult to make sound decisions under the influence of alcohol or any substance.
Do Not Think of Gaming as a Source of Income
There is no guarantee of winning at casino games. It is for entertainment only.
Set a Time Limit
Decide in advance how long you will play and make sure to stop when that time is up.
Keep Those Under 21 Away
abd99 is for ages 21+ only. Make sure that minors cannot access your account.
21+ Age Verification
To register at abd99 and participate in any betting or casino game, you must be 21 years of age or older. This is not just our rule — it is our ethical responsibility to protect minors.
We verify age at the time of account creation. If there is any doubt, we may request a copy of a national identity card or birth registration. Accounts belonging to minors will be closed immediately.
What You Can Do to Protect Children
- Never share your login details with anyone else
- Always log out from your computer or phone
- Keep your password secure and change it regularly
- Use internet filters on family devices
- Avoid gaming in front of children
How Self-Exclusion and Time-Out Work
Self-exclusion is one of the most effective ways to control your gaming. You can apply for it at any time.
Short-Term Time-Out
Temporarily close your account for 24 hours to 30 days. During this time, no bets or deposits can be made. Once the time-out ends, the account is reactivated automatically.
Long-Term Self-Exclusion
Choose self-exclusion for 6 months to 5 years. Throughout this entire period the account will be completely inactive and cannot be reactivated in any way. After the period ends, a fresh application will be required.
Permanent Exclusion
If you decide that you never want to game again, apply for permanent self-exclusion. This is an irreversible decision — after this, the account cannot be reopened under any circumstances.
Contact our 24/7 live chat to activate self-exclusion or a time-out. Your identity will be kept confidential and immediate assistance will be provided without any questions.
Feeling like you have a problem? We are here
Gaming problems can affect anyone. Asking for help takes courage. You are not alone.
Contact the abd99 Support Team
Professional Help
If you feel that gaming is having a negative impact on your life, seek professional help. Mental health specialists in Bangladesh can provide support in this area.
abd99's live chat support is ready to guide you in the right direction. Do not hesitate to reach out at any time.
Questions About Responsible Gaming
Play responsibly, enjoy yourself
Thousands of games are waiting for you at abd99 — enjoy them safely and within your limits.